Refund policy

PAYMENT, RETURNS AND REFUNDS

Payment must be made in full at the time of placing any order. We do not provide any credit terms and no cancellation is permitted after an order has been placed and payment processed.

www.imaginables.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Any claim for Goods received which are defective, damaged, incorrect, missing parts or similar must be made within 7 days of delivery.

The Goods must be returned in the same or similar packaging as originally delivered with proof of purchase. The risk of Goods remains with the Customer until the Seller receives the Goods. Once we can confirm the Goods are faulty, incorrect or defective, we will refund the cost of standard shipping and exchange the Goods at no cost.

Any breach of this term may disentitle the Customer to any consideration of any claim in our sole discretion.

All other refunds are made in the sole discretion of www.imaginables.com.au.